Privacy Policy

Effective Date: April 30, 2025

1. Introduction Welcome to nileshengineers.net (“Website”, “Site”). This Website is owned and operated by Nilesh Engineers (“We”, “Us”, “Our”). We are committed to protecting the privacy of our visitors and customers (“You”, “Your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and purchase our Products (Incense Making Machine Parts & Raw Materials). Please read this policy carefully. By using this Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the site.   

Our Registered Address: Nilesh Engineers 35 Nageshwar Estate, Nr Jawahar Chowk Amraiwadi, Ahmedabad, Gujarat, India – 380026

Contact: Phone: +91 91736 06848 Email: order@nileshengineers.net

2. Information We Collect We may collect information about you in various ways:

• Personal Data: Personally identifiable information, such as your name, shipping address, billing address, email address, and telephone number, that you voluntarily give to us when you register with the Site, place an order, subscribe to newsletters, or contact us.   
  
   

   
• Financial Data: We DO NOT directly store your payment card details. Financial information related to your payment method (e.g., valid credit card number, card brand, expiration date) is collected and processed by our third-party payment gateway providers (e.g.,PhonePe Razorpay, PayU, etc.). They use secure methods to process your payment, and we only receive transaction confirmation details. Please review the privacy policy of our payment gateway provider(s) for more details.
• Derivative Data (Log Data): Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.   
  
   
• Cookies and Tracking Technologies: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. Cookies are small data files stored on your hard drive or in device memory. We use them to see which areas and features of our Site are popular and count visits, manage shopping carts, and tailor user experience. Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies, but be aware that such action could affect the availability and functionality of the Site.   
  
   

   

   

3. How We Use Your Information Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:   

• Process your orders and manage your account.   
  
   
• Deliver the products and services that you have requested.
• Send you order confirmations, shipping notifications, and invoices.
• Respond to your customer service requests and inquiries.
• Send you newsletters or promotional materials (you can opt-out at any time).
• Improve our website, products, and services.
• Monitor and analyze usage and trends to improve your experience with the Site.
• Prevent fraudulent transactions and monitor against theft.   
  
   
• Comply with legal and regulatory requirements in India.
• Resolve disputes and troubleshoot problems.

4. Disclosure of Your Information We do not sell, trade, or rent your personal identification information to others. We may share information we have collected about you in certain situations:   

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation in India.   
  
   

   
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (payment gateways), data analysis, email delivery, hosting services, customer service, and shipping/courier partners (for order fulfillment). These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.   
  
   

   
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.   
  
   
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.   
  
   

5. Security of Your Information We use administrative, technical, and physical security measures designed to help protect your personal information. We implement reasonable security practices and procedures including SSL encryption for data transmission where appropriate. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties.   

6. Data Retention We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable Indian tax or commercial laws), resolve disputes, and enforce our legal agreements and policies. Non-personal information may be retained for internal analysis purposes.   

7. Your Data Protection Rights Depending on your location and applicable laws, you may have certain rights regarding your personal data, including:

• The right to access: You may have the right to request copies of your personal data we hold.   
  
   
• The right to rectification: You may have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.   
  
   
• The right to erasure: You may have the right to request that we erase your personal data, under certain conditions and subject to legal requirements.   
  
   
• The right to withdraw consent: Where we rely on consent to process your personal data, you have the right to withdraw that consent at any time (e.g., unsubscribing from marketing emails).   
  
   

To exercise these rights, please contact us using the contact information provided below. We may need to verify your identity before responding to such requests.   

8. Policy for Children Our Website is not intended for use by children under the age of 18. We do not knowingly solicit or collect personal information from children under 18. If we learn that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to delete that information.   

9. Third-Party Websites The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties.   

10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.   

11. Governing Law This Privacy Policy is governed by and construed in accordanceance with the laws of India, without regard to its conflict of law principles. Any disputes arising under this Policy shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat, India.

12. Contact Us If you have questions or comments about this Privacy Policy, or if you wish to exercise your rights, please contact us at:

Nilesh Engineers 35 Nageshwar Estate, Nr Jawahar Chowk Amraiwadi, Ahmedabad, Gujarat, India – 380026 Phone: +91 91736 06848 Email: order@nileshengineers.ne